The alleged miscreant, named as "Andrew", is said to have stolen "details of thousands of hotel reservations in countries in the Middle East," according to a new book written by three Dutch journalists. Helpfully for non-Francophones, the homepage and much of the info is in English — although saying that, just to warn you, the same isn't true of all the background information and the various organisational pages we're about to link to.
Hewlett Packard Enterprise has bagged a contract to build a supercomputer for the United Weather Centres — West, the remit being to help improve the accuracy of forecasts in Northern Europe. While the current version, Version 8. We've done a lot of joint work. Microsoft has contributed to the Linux kernel in support of better performance. SQL Server runs very well on Linux and our customers see a lot of value in having the combination. What is a system role? UK-based price comparision and broadband swapping service Uswitch has totted up the figures and come up with a surprising candidate for most outage incidents in Outages are a tricky thing to quantify, and the metric used by Uswitch was a simple count of the most visited websites against a total number of incidents reported by DownDetector.
The "visited website" metric ruled out the likes of Azure and AWS, although both services lurk behind the scenes. However, hotspots like Facebook, Instagram, and TikTok all qualified. At incidents, according to Uswitch, Reddit was head and shoulders ahead of the pack. A whopping 60 per cent of issues were related to forum's app.
Following, at incidents, was Discord server connection woes afflicted 73 per cent of blackouts , just snatching second place from Instagram. The food and lifestyle happy snapper accounted for incidents the app accounted for 55 per cent of problems. MongoDB, the company behind the document non-relational database of the same name, has released its 5. While critics voice concerns that bugs from 5. The result could be good for users already requiring these features, but is unlikely to usurp rival databases with these performance specialisms.
SaaS newcomer Freshworks — said to be challenging Salesforce and ServiceNow — has launched a package aimed at startups and new IT helpdesk tech but is still struggling to get to grips with the enterprise food chain in its IPO year. Consumer-like user experience, relatively cheap prices, and a modern tech stack notwithstanding, the India-based application interloper lacks key features, such as data dashboarding required by big companies.
Freshworks was founded by Girish Mathrubootham and Shan Krishnasamy as a "user-focused cloud-based customer service software" in , around a decade after Saleforce. Customers include tyre maker Stonebridge, publisher and education company Pearson, and the National Physical Laboratory, the UK's national measurement institute. The Register - Independent news and views for the tech community.
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The largest data breach in history was bigger than we thought. Yahoo confirms hack of million user accounts. At one point in June of , YA could count. The premise of YA, like similar websites that came before and after it, was to assume that a group of people could do a better job finding information on the internet than a single individual or the best of search engines.
Conceptually, human knowledge was, and still is, more of an iceberg than a container ship. The popularity of YA skyrocketed for a number of reasons. Its simplicity was an asset to start. YA provided their users a place to ask more complex questions, questions that required personal or professional experiences, human empathy, and the ability to apply reasoning to a challenging problem. In the early days, Yahoo threw a lot of weight behind marketing and celebrity influencers, bringing on guests like Stephen Hawking and Bono to ask questions.
Community was also a big reason why people flocked to YA. It was a place where people could ask questions and get advice and help from other people and their experiences. This concept has a name — social search. Search engines of were nowhere near the juggernauts of information and link correlation that they are today. While it was possible to find answers to most fact-based questions at the time, it was also very easy to confuse and confound a search engine with poorly formed queries.
YA gave a home and, more importantly, a voice to people struggling to find help and advice from a burgeoning online world.
Early media coverage of YA was mixed. Reporters tended to be impressed with the early user growth numbers but skeptical of the overall ability of social search solutions to deliver true value. Trust is an inherent problem in any social search platform, and YA was no exception.
The more verification points answers from multiple users in this case , the more confident a user would feel in the aggregate answer. Calling on the collective knowledge of the internet community to answer questions posted by other members of the web community seemed like a great idea. There are still many similar websites that rely upon this same principle including online forums like Quora and Reddit , and to some extent next-generation knowledge marketplace platforms like Sage which, full disclosure, is the company founded by this author.
But adding more opinions comes with its own set of moderation problems. And this is where things started to break down for YA. Their moderation system was built and managed by a customer success team.
Each reported violation was looked at by a pair of human eyes to make moderation decisions. The most proven and effective way to approach large-scale moderation problems is with community-driven moderation. This is a critical component to any social search experience, and without a disciplined approach to your moderation strategy, quality of user experience will continue to degrade.
These and other examples began popping up on YA with regularity. The anonymity of the website was becoming a problem. It made moderation a confusing and obtuse corporate process.
And the results came quickly and furiously in the form of technical and user experience debt as the abusers, trolls and others realized how easily they could turn the platform from a knowledge source to a source of entertainment. It intended to combine the concepts of search indexes plus social search to give themselves a leg up on their dwindling search market share:. Answers with Web search demonstrates the Yahoo!
It was clear Yahoo executives had big plans for YA. However, combining poor moderation with high visibility was not a winning formula. As more and more answers content became visible in the Yahoo traditional search results, the reputation of Yahoo Answers as a platform began to wane. In the summer of , it was becoming apparent that Yahoo needed to find a better solution to the problem of moderation.
Their customer care terms were overwhelmed with abuse reports, and their efficacy began to fail at keeping YA content quality high. The YA business unit needed to tackle this problem head on. The team would also rely heavily on an already built reputation platform team within YA.
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